Welcome to Trailmates Adventures (“we,” “us,” “our”). These Terms and Conditions govern your access to and use of our website lightgray-fox-143308.hostingersite.com and your participation in tours, experiences, services, and products offered by us (collectively, “Services”). By accessing our website or booking a Service, you agree to be bound by these Terms and Conditions.
Please read them carefully. If you do not agree with any part, you must not use our website or book our Services.
A binding contract between you and Trailmates Adventures for a booked Service is formed when your booking is confirmed in writing by us (via email).
All bookings are subject to availability and acceptance by us.
You confirm that all information you provide is accurate and complete.
A deposit may be required at the time of booking. The full balance is due by the date specified in your booking confirmation.
Payments may be made by the methods listed on the booking page. We are not responsible for delays or errors caused by payment processing providers.
Prices are quoted in the currency shown on our website and include any applicable taxes, unless otherwise stated.
If you wish to cancel or change your booking, you must notify us in writing.
Cancellation charges may apply as set out in your booking confirmation and will depend on the timing of cancellation.
Refunds, if any, will be issued after deducting the applicable cancellation fees.
We may modify or cancel a tour or service in circumstances such as insufficient bookings, force majeure, or unsafe conditions.
If we cancel your booking, we will offer you either:
A full refund of all amounts paid; or
A transfer to an alternative date or tour, where available.
We are not responsible for additional costs you may incur (e.g., travel, accommodation) if we cancel or alter your tour.
For your protection and peace of mind, you must obtain comprehensive travel insurance covering cancellation, medical expenses, evacuation, and personal liability before participating in any tour.
Adventure travel involves risks. You acknowledge that the activities provided may involve risk, including physical exertion, weather, terrain, and unpredictable conditions. You participate voluntarily and assume all risk of injury, loss, or damage.
You must ensure you are physically and medically fit for the activities you join.
You agree to comply with all safety instructions, guidelines, and decisions made by our staff, guides, or authorized representatives.
We reserve the right to refuse participation to anyone whose fitness or behaviour could compromise safety.
You must bring all required documents (passport, ID, visas) and comply with local laws and regulations.
You are responsible for your personal belongings, gear, and equipment.
All content on lightgray-fox-143308.hostingersite.com — including text, images, graphics, logos, videos, and trademarks — is owned by or licensed to Trailmates Adventures and protected by intellectual property laws. You may not copy, reproduce, republish, or distribute content without our written permission.
Our website may link to external websites. We are not responsible for the availability, content, or practices of linked websites.
Your personal data is processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By agreeing to these Terms, you also consent to our collection and use of your information as set out in the Privacy Policy.
To the fullest extent permitted by law, we and our affiliates, employees, agents, and suppliers will not be liable for:
Any indirect, incidental, special, or consequential loss;
Loss of income, profits, business, enjoyment, opportunity, or reputation;
Personal injury, illness, or death, except where caused by our proven negligence.
Our total liability for all claims arising out of or in connection with these Terms will not exceed the amount you paid us for the applicable Service.
These Terms and Conditions are governed by and interpreted in accordance with the laws of the jurisdiction in which Trailmates Adventures is based. Any disputes shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.
We may update or revise these Terms at any time. Updated terms become effective when posted on our website. Your continued use of our services after changes indicates acceptance of updated Terms.
If you have questions about these Terms, please contact:
Trailmates Adventures
Email: admin@lightgray-fox-143308.hostingersite.com
Website: lightgray-fox-143308.hostingersite.com
